FAQs and Help
Where are you located?Elite Self Storage is located in Hartford, SD right off I-90 Exit 387 behind the Coffee Cup Fuel Stop westward. It get to the exact location, take the 1st left North of the Coffee Cup on Diamond Trail for 1 block, then South 1/2 Block to Ruud Trail and then right (West) and we will be down 1 block starting on your leftside (Southside). We have 2 entry ways into the facility with Lower #s starting on the East Entry and higher Units #s on the West Entry.
What size units do you have available?We offer 3 different Units for rent.
- 12x20' units for household items and boxes. It is perfect for 2-3 bedroom house storage.
- 12x35' units with 10'x10' garage doors ideal for larger items, cars, boats, trailers and more.
- 12x55' units with 10'x10' garage doors on one end and 9'x7' garage doors on the drive-by end. Ideal for those who simply desire more space, storage and convenience.
I rented a unit. What else do I need?Upon Rental completion, you are good to go. There are no gate or access codes. You need 1 Padlock for both 12x20' and 12x35' units. Our 12x55' units have garage doors on both ends and thus require 2 Padlocks
Do I need to submit payment each month or is there auto-pay?Inside your online account there is an auto-pay option that defaults for regular payments in the 1st of the month, each month. The option to pay on your own or pre-pay also exists inside your online account manager.
Do you accept cash or checks?We have worked to make this as easy as possible for all of us. Our preferred method of payment is in your online account via ACH. You can also pay by Credit Card (a CC fee may apply) in your account. Those who must pay by cash or check will require 6-months pre-payment.
I forgot my unit #, cannot get into my account or need help?All you need is your USERNAME and you can reset passwords or find out all the details of your account. Simply click the link in the upper right to login. You can always call or text us at 605-929-6620.
